Maxcare Rug Studio · Columbia, MO
Rug & Carpet Cleaning in Columbia, MO
Area rugs hand washed at the Maxcare Rug Studio, pet urine and smoke odors taken out at the source, and carpet cleaned, repaired and stretched, for homes across Columbia and Mid-Missouri.
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Tell us what needs cleaning and we'll call you back with a quote. Rather pick a time yourself? Book online.
- 100% satisfaction guarantee
- WoolSafe Approved Service Provider
Start here
What needs cleaning at your place?
Most people call us about one of five things: an area rug that needs a real wash, a pet accident smell that keeps coming back, carpet that needs a deep clean, carpet a dog or cat tore up at a doorway, or a sofa that has seen better days. Pick yours to see how Rob’s crew handles it.
Who we are
Who is MaxCare?
MaxCare is a family-owned carpet and rug cleaner in Columbia, run by owner Rob Decker. Rob is also the lead rug cleaner at the Maxcare Rug Studio, our shop on Clinkscales Road. His crew cleans and repairs carpet, removes pet urine and smoke odors, and cleans upholstery, leather, tile and grout across Mid-Missouri.
- Rug studio at 1218 Clinkscales Rd
- Owner Rob Decker, lead rug cleaner
- WoolSafe Approved Service Provider
- Local and family owned
- Drop-off or pickup for rugs
- 4.9 on Google from 725 reviews
Inside the rug studio
What happens to a rug at the Maxcare Rug Studio?
It gets a plan before it gets wet. Every rug is photographed, checked under a blacklight and tested for fiber and dye. Then the dry soil comes out, which matters more than the wash itself. After a hand wash with a cleaner matched to the fiber, it dries flat in our dry room. Watch Rob’s video below.
01
Look
Photos, a blacklight for urine, pH and fiber tests, and a note on anything loose or worn.
02
Dust
Vacuumed, shaken face down on a vibrating grid, then blown out with forced air.
03
Wash
Cool rinse, a cleaner chosen for the fiber, worked in by hand and rinsed again.
04
Dry
Laid flat in a 13 by 23 foot room with three low-grain dehumidifiers running.
05
Finish
Pile groomed, fringe checked, optional protectant or moth coating, then home.
The full video is long, because a real wash is slow work. Rob filmed it so people could see the cascading rinse, the grooming and the dry room before they trust him with a rug that matters to them.
Pet accidents
Why does the pee smell come back after a carpet cleaning?
Because the problem was never only in the carpet yarns. Dried urine leaves salt in the backing, the pad and sometimes the floor underneath, and that salt pulls water out of the air. Add a wet cleaning or a humid Missouri summer and the smell wakes right back up. The fix has to reach those layers.
From the shop and the field
What does the work look like up close?
These photos come from Rob’s own job reports and customer handouts, not a stock library. You’ll see a rug before and after its wash, urine marked on a fringe during inspection, carpet soaking in the decontamination bath, a doorway repaired after a pet clawed it, and a side cord sewn by hand.
Services
Which services does MaxCare offer?
Ten services in four groups. Rugs: area rug cleaning, oriental and wool rugs, and rug repair. Odors: pet urine and smoke. Carpet: cleaning, repair and stretching. Furniture and floors: upholstery and leather, plus tile and grout. Six are below, and plenty of visits mix two or three of them.
Area Rug Cleaning
Inspected under a blacklight, dusted on a vibrating grid, washed by hand and dried flat in our dry room.
Oriental & Wool Rug Cleaning
Persian, oriental, wool and silk pieces washed with cleaners made for each fiber, after the dyes are tested.
Pet Urine & Odor Removal
Urine chased past the yarns into the backing, pad and subfloor, from self-treatment advice up to guaranteed removal.
Carpet Cleaning
Hot water extraction or a low-moisture clean, with guards on the corners and the front door.
Carpet Repair
Doorways clawed up by pets, holes, bleach spots and split seams, patched to blend in.
Upholstery & Leather Cleaning
Sofas, chairs and leather cleaned by fabric type, with cushions set up to dry the right way.
How it works
What happens after you reach out?
Four steps. You call, book online or send the form. Someone looks at the rug, carpet or furniture and tells you what will work and what won’t, before anything starts. The cleaning happens at your place or at the shop. And if a spot shows up again or something isn’t right, we come back.
1
Reach us
Call (573) 817-2540, book a time online, or send the form. Tell us what it is and what happened to it.
2
Look closer
Rob or a technician checks the fiber, the stains and any odor, then explains the options in plain words.
3
Do the work
In your home with the walls and floors protected, or at the rug studio for area rugs.
4
Make it right
Not happy with something? Call, and the crew comes back to touch it up at no charge.
Reviews
What do customers say about MaxCare?
MaxCare has a 4.9 rating from 725 reviews on Google. The word that comes up most is knowledgeable: Google counts it in 145 reviews. People write that Rob explained the process, knew what their rug was made of, protected their walls and floors, and got out stains another company left.
- Knowledgeable staff
- Personable staff
- Carpet repair
- Knowledgeable technicians
- Thorough explanation
Worked with us? Leave a Google review. Every review is public, good or bad.
“Rob is absolutely amazing, knowledge and professional!! Loved working with him and love the results of my treasured family oriental rug!!”
“Knowledgeable. Professional. Transparent. Very helpful with technical explanations for various choices presented for rug cleaning and repair. Fair and honest in my experiences with Rob. I would definitely recommend to anyone with valuable rugs to clean and preserve.”
“Excellent, dedicated craftsmanship and great communication. I had some heirloom rugs cleaned and repaired by them. They did a great job.”
“We appreciated the time Robert spent educating us about the heirloom rugs we brought in for cleaning and repair.”
“Very meticulous service. Be patient all work is thorough. They love rugs!! Highly recommended. I had an antique rug restored.”
“They picked up a disaster and returned a refurbished rug. There was sentimental reason for saving it rather than throwing it away. They were a tiny bit disorganized at one point, yet their kindness and otherwise professional behavior overshadows that. I would use them again and recommend.”
“Wall rug treatment and hanging. Very pleased with results. They also did a great job cleaning my outdoor furniture. They are also very professional”
“I had a wool rug cleaned, and they did a marvelous job!! Highly recommend!”
“Accommodating and thorough! After the great job on my expensive wool area rug, I would definitely try them for carpet cleaning, or anything else!”
“I had 3 area rugs cleaned. They did a nice job and Rob explained the processes they used. I will definitely use them again.”
“Rob and his team know rugs and know how to remove stains with the appropriate treatments to avoid damaging the fibers. Don't make the mistake of trusting just anyone.”
“They are the area rug cleaning guru's of Missouri! They are passionate about their business and knowledgable when caring for your area rugs. Highly recommended!”
“Rob Decker is ourstanding! Not only does he know rugs, but he also loves them. I recommend his work with the utmost confidence.”
“Rob is such a great guy! Our rug came back looking brand new. He is knowledgeable and truly loves what he does. Thank you!”
“Great service! Quick and attentive. Plus they take great care of specialty rugs.”
“Rob was such a pleasure to work with and our dingy area rug is now beautiful and clean. With 2 dogs and a year of tracking in dirt, he brought that rug back to life. We couldn’t be happier.”
“Took my large area rug to clean after new puppy was trained. Looks and smells like new. Very knowledgeable and professional.”
“I couldn't be more pleased with the job MaxCare did on my area rug. It was fairly new and, apparently, my cats felt it necessary to baptize it with their pee. MaxCare got rid of the odor and the rug looks great. If the need arises again I would definitely use them.”
“Great service - we had two rooms that we thought would need total carpet replacement because of cat urine. Rob came in, treated the carpets, came back when everything was dry and put it all back together again. And NO MORE CAT URINE SMELL! We are very happy.”
“MaxCare did a fantastic job. Needed our carpets and sectional cleaned after potty training a puppy and a cat reacting negatively to a new puppy and peeing on the carpet. Pete was friendly and professional and all signs of animal odors are gone! Would highly recommend and will use again.”
“Rob did a great job on my living room carpet! One of our pets had an accident and the smell was overwhelming, MaxCare was able to remove the smell and clean the carpet. Would definitely recommend!!”
“Rob did a great job on our basement carpet. Our old dog urinate on our two year old carpet. Now you can’t even tell. Thanks Rob for all your hard work !!”
“Thanks so much for cleaning our carpets! They had nasty cat pet stains that I thought would be impossible to remove. I’m seriously impressed you were able to remove them! Bravo and thanks so much! You saved us so much money by not having to replace them.”
“Rob Decker is knowledgeable about cleaning carpets including pet stains and does a thorough job. I would recommend him & MaxCare.”
“I have been using Maxcare for 11 years now. Rob Decker is awesome. I have cream carpet and 2 large inside dogs. Maxcare helps me keep my carpet looking fabulous. Rob is passionate about his craft. I would never use anyone else. The price is reasonable and the results are always great.”
“Rob is an encyclopedia of knowledge for textile care and cleaning. If he says he can clean and deodorize something, he can! I appreciated the time he took answering my questions and helping me out.”
“MaxCare is the best! They are always punctual, fairly priced, and do a GREAT job of getting carpets clean and repaired! One unique feature of their service is that they put your furniture feet up on absorbent blocks to allow the carpet to dry better. I recommend them to everyone.”
“MaxCare is great to work with! I have a property management company and they handle all my carpet cleaning and repair needs!! Very happy I found them.”
“They did an amazing job and were very reasonably priced. Everyone in my office building commented on how nice the tile, grout and carpet looked! We are now on a scheduled service plan with them :)”
“Pete does beautiful work! My cats tore apart the seam of my bedroom leading to the hallway. Pete was informative, kind, respectful, helpful and very professional. You can’t even really tell there was ever damage. I highly recommend Maxcarpet to anyone looking for repairs or cleaning. Thanks Pete!”
Service area
Which towns does MaxCare serve?
Our shop is in Columbia, so all of Columbia comes first. From there the crew covers Ashland, Hallsville and Centralia in Boone County, Jefferson City and Holts Summit to the south, Fulton and Mexico to the east, Boonville to the west and Moberly to the north. Nine of those towns have their own pages.
1218 Clinkscales Rd, Columbia, MO 65202
(573) 817-2540Rocheport, Harrisburg, Sturgeon and Hartsburg, and the rest of Boone County.
All service areas- Local and family owned, not a franchise
- WoolSafe Approved Service Provider
- 100% satisfaction guarantee
- CBOR affiliate
- True/False Film Fest sponsor
FAQ
Questions We Hear Most
From homeowners, landlords and realtors around Columbia. Don’t see yours? Call and ask Rob.
How do I get a rug to you?
Two ways. Drop it off at our shop at 1218 Clinkscales Road in Columbia during business hours, or ask us to pick it up and bring it back when it’s done. Either way, call (573) 817-2540 first so we know it’s coming and can ask a few questions about it.
Can you get dog or cat pee out of carpet for good?
Often, yes, but it depends on how far the urine went. Rob explains the options honestly, from things you can do yourself to a full decontamination where the carpet comes up and goes to our shop. That last option comes with a guarantee you won’t smell it, unless the walls or baseboards soaked it up too.
What does MaxCare clean?
Area rugs of every kind at our rug studio, wall-to-wall carpet, upholstery and leather furniture, tile, grout and stone. We also repair and stretch carpet, repair rugs, and take pet urine and smoke odors out of homes and vehicles across Columbia and the towns around it.
Who will come to my house?
Rob Decker owns MaxCare and is the lead rug cleaner, and a small crew does the in-home work. Reviewers mention Pete most often, along with Liam, Frank, Phillip and Shea. We’re a local, family-owned business, not a franchise or a division of one.
What if I'm not happy with the cleaning?
Call us. MaxCare’s satisfaction guarantee says that if you’re unhappy for any reason, the crew comes back and touches it up at no charge. And if a carpet stain shows up again after it dries, that return visit is free too.
Talk to Rob's team
Got a rug, a smell or a stain that won't quit?
Pick up the phone and dial (573) 817-2540, or grab a time online. Tell us what it is and what happened, and we’ll tell you honestly what will work.